Where is Dynalite Assist available?
Public website –
Dynalite.com
When accessing Dynalite Assist from the public website, you can gain access to Dynalite’s entire public knowledge base, including information about products, capabilities, specifications, installation and more.
Partner portal –
My.Dynalite.com
When accessing Dynalite Assist from our support site, My.Dynalite.com, you can draw from everything on the public site plus additional information that is reserved for certified partners, including product revisions and more technical insights.
Pro-workflow software –
System Builder and Manager
When accessing Dynalite Assist from our Pro-workflow software suite, you get the benefit of Dynalite’s entire knowledge base and the added convenience of being able to access this information quickly and easily from natively within the software.
What sort of questions can you ask?
General questions
e.g., “Can Dynalite support BacNet Integration?”
Technical questions
e.g., “What is the DyNet power output of the DDRC-GRMS-E?”
Commissioning questions
e.g., “How do I set a dry contact input to support motion logic?”